IT Digital Workplace/Infra Support Engineer (m/f/d)
Your responsibilities
- You support smart Europe users with their Windows and Office365 requests
- You support smart Europe users with their IT Devices in terms of installation, configuration, delivery, user onboarding, user support, etc.
- You work in the EU IT ticket/email system to receive, classify, prioritize and work as 1st/2nd line technical and either dispatch or resolve incoming requests
- You support remotely smart Europe users in other locations all over Europe
- You collaborate with China IT and act as EU IT SPOC for EU specific requests
- You work together with our headquarter team in China to administer the users and windows clients
- You support EU IT + EU Business Projects with basic Infrastructure support
Your profile
- What you bring along
- You have IT related vocational training
- You have operative experience in IT service operations for Windows clients and O365 applications and services
- You have experience in networking and client server architectures
- You have strong analytical and organizational skills
- You have strong communication skills
- You are self-motivated/driven
- You have fluent written and oral English skills
Your benefits
- A highly motivated team and an open way of communication
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.
Staffing process for a permanent or temporary position
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We will review your application documents and carry out a detailed analysis of your professional qualification.
Your contact at Hays
+ 49 621 1788-4297© Copyright Hays plc, . The HAYS word, the H devices, 'Hays Working for your tomorrow' and 'Powering the world of work' and associated logos and artwork are trademarks of Hays PLC. The H devices are original designs protected by registration in many countries. All rights are reserved.