IT technicians: competent assistants when it comes to dealing with hardware and software
IT technicians have an advisory function – they are responsible for the installation, maintenance and repair of hardware and software, usually at the customer’s site. Moreover, they advise customers and conduct training sessions.
Which opportunities do IT technicians have on the labour market?
IT technicians can work in different industries and companies. As the IT area is still booming, IT technicians have very good prospects. They are particularly sought-after in the field of information and telecommunication technology and by IT service companies and manufacturers of electrical equipment. A technical qualification, an academic degree in computer sciences or a relevant training in the IT area is essential for a successful career start. Find out more about your opportunities as an IT technician!
What are the tasks and responsibilities of IT technicians?
IT technicians are advisers who assemble hardware and software tailored to the work processes of their customer’s company. Furthermore, they procure, set up, install and maintain different devices and systems; this happens mostly on-site.
IT technicians are contacted in case of technical failures. Thus, their daily business includes performing services such as solving problems and repairing technology. Besides, conducting training sessions also belongs to their responsibilities.
Procuring, setting up, installing and maintaining devices and systems
Problem-solving and repairing equipment
Conducting training sessions
Which hard skills and soft skills should IT technicians have?
Both a very good knowledge of the hardware and software of established manufacturers and industry-specific skills are crucial. Additionally, good German and English language skills help IT technicians conduct customer meetings and training sessions.
Certain soft skills are required as well to work as an IT technician, e.g. an independent and accurate way of working, a strong customer focus and a confident appearance.
Excellent knowledge of hardware and software
Good German and English language skills
Driving licence for passenger cars
What is the average salary of IT technicians?
On average, IT technicians working in Germany earn EUR 42,000 per year. With increasing experience, the average gross annual salary can rise up to EUR 55,000.
Finding your ideal job as an IT technician – with Hays
As an IT technician, you work in very close cooperation with your customers. You provide advice regarding hardware and software problems and set up different devices and systems for them.
We will help you find a suitable position in the IT environment that matches your qualifications and expectations. Learn more about the benefits of finding a job with Hays!