Statements of work and managed services
Would you like to work together with Hays as a Hays Solutions Partner in carrying out projects using service contracts or statements of work? Here you will find current projects involving service contracts and statements of work in IT for which we are looking for partners.
We are looking for partners who have an organization, with the maturity model for Service Management Processes PMF Level 3.
- Hardware: support/monitoring
- Software application: support/monitoring
- Operational service activities
- Service level management
- Communication & escalation management
- Continual Service Improvement (CSI)
- Incident management
- Problem management
- Change management
- Service requests
Possible project locations
- Remote services (MSP office locations)
- throughout Germany
- 6-36 months
- Comprehensive experience in defining contract components for statements of work (e.g. work package description, work results, acceptance criteria, milestone planning, pricing)
- Actively used tool landscape, e.g. team chat and team management solutions such as Kanban, Jira, Confluence, Bitbucket
- German-speaking project manager
- All specialists employed with you are subject to social insurance contributions
- Solution design for the connection of back-end and front-end systems
- BI application development (technologies)
- Private cloud application management (independent of a specific technology, but primarily ASW and Azure)
- Private cloud architecture development (independent of a specific technology, but primarily AWS and Azure)
- throughout Germany / remote / SPoC in Germany
- approx. 1-12 months
Are you interested in fulfilling statements of work or service contracts in IT or Engineering and being added to our list of approved project partners? Then please sign up to become a Hays Solutions Partner.
We are constantly looking for new partners to help us fulfil the numerous enquiries we receive.