Offenbach am Main | Permanent employment with our customer
Reference number
My duties
  • Overall responsible for Aftersales and Service 
  • Edit and management of Business requirements 
  • Designing of the Aftersales/Service IT process 
  • Focal point to Aftersales/Service department
  • Responsible for the Aftersales/Service IT management 
  • Creation and execution of various Aftersales/Service processes like repair, warranty claim, part & accessories, etc.
My qualifications
  • University degree in computer science, software development or comparable 
  • Professional experience as a Service/Aftersales IT manager, Salesforce Service Cloud Solution Architect or other related positions 
  • Profound experience in Salesforce Service Cloud 
  • Very good knowledge of Automotive Aftersales/Service processes 
  • Work experience in Service DMS administration 
  • Basic knowledge of Automotive OEM Aftersales
My benefits
  • Area of responsibility in which your expertise and drive are equally in demand
  • High degree of creative freedom and personal responsibility 
  • Opportunities for further training and development
  • Very dynamic and modern company and organizational structure with short decision-making processes
  • Open and intensive exchange within the team to expand our joint success
  • Mobile working
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.
My contact at Hays

Reference number

Phone: + 49 621 1788-4297
E-Mail: positionen@hays.de