


- Perform Daily backup checks, Patch management, OS and Firmware updates
- Capacity Management and SMTP Gateway management
- Engage in message tracking and fraud investigation (Email Domain management)
- Import/Export mailbox data, restore mailbox on demand basis
- Check/renew certificates on SMTP appliance, load balancers, exchange and enterprise vault servers, AD Servers, Hitachi Storage and HP Enclosures
- Standard user and vault administration
- Create and maintain technical documentation
- First point of escalation for all technical and process issues
- Ensure proper communication and quick resolution as a crisis manager
- Timely escalation to management
- Plan and schedule changes coordinating with different stakeholders
- Perform Service Requests based on Standard Operating Procedures
- Service incidents and queries within the agreed service levels
- Perform RCA for Major Incidents related to your tower
- Work on the service improvement programs
- Training of new team members
- Work with project teams for activities such as new server build, OS upgrades, migrations etc.
- Sound knowledge of AD, Exchange 2010 server, Exchange 2016 server
- Sound knowledge of Windows Server 2012 & 2016, Active Directory, SQL server 2012
- Knowledge of Cisco enhanced email, Cisco Email Security appliance, Cisco Content security appliance, Symantec - PGP, Ontrack power controls
- Awareness of Veritas Enterprise Vault Journal, Hitachi Data instance director, Hitachi HDID, Hitachi Storage Proxy, Hitachi VSP G600
- Awareness of ESX, IBM SVC, Enterprise Vault, HP Blades, F5 Load Balancer
- ITIL Awareness
- Very renowned company
- Remote option
Reference number
524594/1
Contact
Phone:
+ 49 621 1788-4297
E-Mail:
positionen@hays.de