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Offenbach am Main | Permanent employment with our customer
Reference number
My duties
  • Experienced resource with deep knowledge of the overall automotive industry, both at product level and overall strategic level
  • Experienced in the design and execution of training spanning from product centered to processes and behavioral 
  • Experienced in the creation of WBT and in the management of LMS 
  • Experienced in the design and execution of Mystery shopping 
  • The automotive knowledge is a prerequisite but the real defining factor for the role will be the ability to merge automotive knowledge with retail and customer focus skills
  • One of the main tasks will be the creation of the overall academy concept and the support of the selected suppliers in the rollout per each market (live and online training, coaching, mystery shopping)
My qualifications
  • Minimum experience of 4 years in a similar role with customer centric brand
  • Experienced in the creation of overall curriculum and WBT and LMS management
  • Knowledge of what is needed from a theoretical point of view to create and execute successful trainings (both live and online)
  • Experience in working with suppliers and different markets. We will create centrally but will execute locally. Ability to quickly understand markets need is a must
  • Automotive background is preferred but a strong experience within retail/luxury/customer centric roles is equally important. The lack of automotive knowledge could be compensated by deep experience in those realms
  • Ideal candidate will have experience in executing live training, designing training and also creating overall plans and training curriculum
  • The candidate will ideally have also an extensive knowledge of the best suppliers to quickly scale up and speed up the implementation phase
  • As an additional requirement, but not mandatory, is the ability to do coaching 
  • The candidate will also have experience in designing and running mystery shopping, either directly or through a third party
My benefits
  • You can take over a high-caliber area of responsibility and to help build up processes, structures and procedures from the very beginning
  • We offer you the chance to become an employee of the 1st hour 
  • A jump on the career ladder is guaranteed with us - today's employees are tomorrow's managers
  • We are a very dynamic company with short decision-making paths
  • Of course, we also offer classic benefits such as: mobile working, free drinks, employee canteen etc.
About Hays
Our many years of recruitment experience and specialist knowledge of the recruitment market make us a strong partner to have by your side. We maintain intensive relationships with customers across all industries and so can provide specialists with exciting projects and attractive job opportunities. Whether it's working within an international group or with a regional market leader, we look at your interests and experience and find just the job to suit you. As a specialist, you will find the right working environment with us – completely free of charge. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
My contact at Hays

Reference number

Phone: + 49 621 1788-4297
E-Mail: positionen@hays.de