About the company
- Your new company is a leading Financial provider worldwide. They are constantly growing and currently seeking a number of Collection Specialists with fluent German to join their busy team. This company proud itself for being one of the best places to work in Ireland. This organisation has excellent reviews on Glassdoor, one person stated “This organisation is very good at developing people. As long as you're willing to show your best self at work, you'll get an opportunity to do more and learn new skills”. This company is also very accessible via public transport and provide a subsidised bus that runs from the City Centre.
Your responsibilities
- Reach out to customers via automated Dialer system and email transmission to negotiate payment solutions for their accounts with the aim to bring those back into good standing
- Construct individually tailored solutions while being in compliance with all local laws and regulations regarding Collections and Debt recovery
- Maintain and promote a positive attitude while meeting production and quality goals
- Display initiative to take on additional responsibilities geared towards professional growth and development
- Participating in the Collections Quality assessment program, including self-assessment and effectiveness testing and monitoring
Your profile
- Strong communication skills, Excel at customer interaction, exhibit creativity and skill in delivering practical solutions and thrive in a collaborative team environment
- Strong verbal (phone) communication skills: actively listen and speak clearly to customers
- Strong written (email) communication skills: use proper grammar and punctuation
- Well-developed sense of urgency and follow through
- Strong working knowledge of external systems and PC based internet and software applications (Internet, Microsoft Office - Outlook, Word and Excel)
Your benefits
- In return you will be joining this amazing organisation on a permanent bases. You will receive €25.500 basic salary, €300 - €900 monthly performance bonus, full training and benefits package: private comprehensive health insurance for you and your immediate family, including Life Insurance and disability benefits from day one, pension contribution scheme, Education Assistance Program including study leave for your exams, canteen and gym onsite and many more. Also, company is offering an attractive relocation package of €3.000 for candidates applying outside of Ireland. You will be shown a clear progression path at this organisation should you want to grow with same.
About Hays
True financial experts are rare – and in great demand. They also command a high price on the job market. We open doors for financial specialists in fields such as accounting, controlling, corporate banking, interim management, risk management and treasury. By drawing on your interests and experience, we will find the right job for you, because with us, specialists find their ideal working environment – all completely free of charge. Register with us and reap the benefits of job offers that are both interesting and relevant to your skills and experience.
Staffing process for a permanent or temporary position
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We will review your application documents and carry out a detailed analysis of your professional qualification.
Your contact at Hays
+ 49 621 1788-4297© Copyright Hays plc, . Das Wort HAYS, die H-Symbole, „Hays Working for your tomorrow" und „Powering the world of work" sowie damit verbundene Logos und Illustrationen sind eingetragene Markenzeichen der Hays PLC. Die H-Symbole sind Originaldesigns, die in vielen Ländern geschützt sind. Alle Rechte vorbehalten.