Hays - Your Managed Service Provider

We offer you the smart all-in-one solution for your workforce management.

We digitize and automate the entire procurement process for you and bundle your suppliers - minimizing risks and reducing complexity in the management of your external personnel.

We ensure effective and efficient management of your external personnel. In your company, the Managed Service Program (MSP) functions as an integral part of HR or procurement and covers all aspects: from supplier management and control of the procurement process to management of the various types of contracts (service contracts, employee leasing and contracts for work and services).


Services and benefits

Our extensive experience enables us to develop highly customized solutions, tailored to your needs and requests. Together, we define the right strategy to create more efficient processes, consolidate suppliers, and achieve significant savings.

We analyze existing processes and increase efficiency through downsizing and automation.

We bundle and manage your suppliers, harmonize terms and conditions, and optimize your supplier portfolio.

We always determine current market prices and use those to evaluate your savings potential.

We automate and digitalize your processes and use centralized information for analytics and reports to maximize transparency and develop suggestions for concrete measures.

Improved transparency in terms of supplier performance and continuous improvement of your supplier portfolio.

Monitoring for all contractual and supplier relationships, compliant use of external personnel.

Implementation of intuitive, simplified processes and organizational structures, guaranteeing process reliability.

Realizing savings potential by leveraging appropriate market prices.

SOW! A new MSP service for service and work contracts

With our intelligent workforce management, we are already optimising the procurement and management processes for your external human resources.

With the extension of MSP Services to include contracts for work and services and service contracts billed via milestones, we offer you a holistic service for the management of all your external forms of procurement.

Among other things, we help you to get accurate figures on your expenses, no matter in which contract type and billing form (milestones, time & material) they arise! You can't manage what you can't see!

Download free factsheet

Your MSP business case – find out why it is worth introducing a workforce management program

Every process holds potential for optimisation, but at what point? Our Process Time Analysis (PTA) provides you with transparency over possible savings in workforce management by showing you valuable savings potential in the procurement process of your external resources. Our offering:

Process Time Analysis - Free consulting

Process Time Analysis - Free consulting based on our broad experience with our MSPs, we are able to identify initial savings potential with just a few key figures of your process. We will discuss these optimisation possibilities with you. This consultation is free of charge.

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Tailor-made Process Time Analysis

In a comprehensive joint analysis of your company-specific processes in workforce management, we will identify your specific individual savings potentials. We would be pleased to create an individual offer for you.

Request a proposal

Process Time Analysis by Hays (0:58 Min.)

Do you know your expenses in the contract for work?

We provide you with transparency! (SOW) [only available in German]


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Find out more about supplier management

We show you the advantages of contractor management outsourcing (CMO).


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Do you have the right processes and tools for optimized external personnel management?

We show you the advantages of a Managed Service Program (MSP).


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Factsheet Prozesszeitenanalyse

Why workforce management programmes are beneficial

Find out where your optimisation potential is (PZA).


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Get in touch!

  • Esther Schlichte,
  • Area Manager Strategic Relationship Management
  • Region: Germany, Austria, Switzerland
Esther Schlichte

By combining my many years of experience in selling complex services with my insights into various industries, my team and I have the goal of working together with our customers to reliably recruit and manage specialists for the future.

Today, our customers are able to achieve more efficient staff procurement and thus save both time and money. At the same time, using the latest technology enables them to achieve a significantly higher level of transparency regarding their expenditures and the performance of individual suppliers, enabling them to make better decisions more quickly.

A particular factor for our customers' success is our ability to ensure a smooth introduction of services and to prepare their internal organisation for change by using a proven and constantly updated change management process.

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