Ranked Leader in EMEA

MSP + RPO PEAK Matrix 2022

Hays ranks as “Leader” in EMEA for MSP Services and Recruitment Process Outsourcing according to Everest Group

  • Hays, named a global Major Contender last year, receives the 2022 “Leader” award for Recruitment Process Outsourcing in EMEA
  • Hays was again ranked as a Leader for MSP Services
  • Overall, Everest singles out Hays for its advanced technology landscape
  • Recent clients highlighted the market knowledge and flexibility as key strengths of Hays
  • Hays receives recognition for high momentum in Total Talent Acquisition

The PEAK Matrix is produced annually by research firm Everest Group and assesses the relative market success and overall performance of service companies.

Contingent Workforce Management Leader 2022

The PEAK Matrix is produced annually by research firm Everest Group and assesses the relative market success and overall performance of service companies. All companies are evaluated based on their market impact, the value they add to their services, their vision, their performance capabilities, their innovation and investment, and their delivery record. Thirty-seven organizations were evaluated in this year's matrix, ranging from emerging companies (Aspirants) to top performers (Leaders). Hays is one of only six companies in EMEA to be ranked as a Leader for its RPO service in the RPO Matrix and one of five companies ranked as a leader in the Contingent Workforce Management / MSP Peak Matrix..

Related to this year’s RPO Peak Matrix the Everest Group credits Hays' placement to its extremely strong technology landscape, as well as the company's white-collar recruiting capabilities combined with the MSP services it offers.

According to the Contingent Workforce Management (CWM) / Managed Service Provider (MSP) Peak Matrix Assessment 2022 the Everest Group highlighted especially the strong technology ecosystem of proprietary tools and partnerships at Hays. Due to that the Robotic Process Automation (RPA) utilization across multiple areas of the front-, middle- and back office expanded. Furthermore, the Hays Hub application was rolled out for even better high volume and temporary hiring.


Matthew Dickason
(Global Managing Director of Hays Enterprise Solutions)

„It’s a great achievement to be recognized as leader in this year’s MSP and RPO Matrix. We work tirelessly to provide our clients with exemplary service and continuously strengthen our partnerships. Our success is testament to the hard work and dedication of our teams across the globe and their relentless personification of our values to prepare for the future and enable change for all our clients. Always going beyond the expected, now and in the future. We look forward to continuing to build on our partnerships and help support our clients’ success.

Thomas Leibfried
(Senior Department Manager Recruitment Process Outsourcing)

 „In addition to our ongoing success in MSP I am especially very pleased to be named also a Leader in RPO. It shows that the market and our customers appreciate our approach to solutions. For more than 10 years, Hays has been supporting companies in Germany in overcoming the ever-increasing challenges in the search foremployees and temporary workers. Whether start-up, medium-sized company or Dax group, the solutions are tailored to the respective needs and include process support, recruiting tools and know-how and, increasingly, the active approach to candidates for a large number of vacancies. The Peak Matrix result reflects our joint successes with our customers, who benefit from the higher probability of filling their vacancies, a reduction in time to hire and increased satisfaction among hiring managers and candidates.“

Krishna Charan
(Practice Director of Everest Group)

„Hays continues to strengthen its CWM offerings, supported by its expanding global delivery capabilities, domain expertise, and diversified portfolio across industries. Its continued investments in enhancing its direct sourcing solution and its technology capabilities... have contributed to its positioning as a Leader. “

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