Hays Talent Solutions ranked as a leader for its MSP services by Everest Group

  • Ranked Leader and Star Performer for MSP services for 2021
  • Identified as a major contender for SOW services for the fourth consecutive year
  • Recognised for its traction in Total Talent Acquisition


The Everest Group PEAK matrix assesses the relative market success and overall capability of service providers. All service providers are evaluated against their market impact, value delivered, vision and capabilities, innovation and investment and their delivery footprint. Twenty-five organisations were ranked in this year’s matrix, from aspirants to top leaders, with Hays Talent Solutions being ranked amongst the top eight organisations, and one of only six firms identified as a ‘star performer’ for its MSP services. Hays Talent Solutions has also been ranked as a major contender for its SOW and services procurement services for the fourth consecutive year.

Everest Group attributed Hays Talent Solutions’ ranking to its strong technology ecosystem, as well as its capabilities in services procurement coupled with its RPO coverage, helping it achieve traction in the Total Talent Acquisition (TTA) space. Everest Group also make note of the innovative engagement models Hays Talent Solutions offers and highlights its good understanding of the clients’ business and relationship management to enable its clients to achieve their strategic objectives.

Matthew Dickason
(Global Managing Director of Hays Talent Solutions of Hays Talent Solutions)

"It is a real achievement to be recognised as a leader and a star performer in this year’s MSP PEAK matrix, especially during 2020 when clients have needed strong partnership and exemplary service the most. Our success is testament to the hard work and dedication of our teams across the globe and their relentless personification of our values to prepare for the future and enable change for all our clients. Always going beyond the expected, now and in the future. We look forward to continuing to build on our partnerships, help our clients adapt to the new world of work and supporting their future success."

Evelyne Wegerle
(Head of MSP Operations, Hays Talent Solutions)

“This award underlines the importance we see in a true partnership with our clients. We have managed to provide each client with not only transactional services, but additionally help them achieve their strategic goals through innovative initiatives and customized solutions. Our clients confirm their satisfaction with us by consistently renewing our contracts. The MSP Peak Matrix tells exactly that story.”

Esther Schlichte
(Head of Strategic Relationship Management, Hays Talent Solutions)

“I am extremely happy to be named a Leader and Star Performer for MSP Services, because it emphasizes how much customer-centric thinking and action is anchored in the DNA of Hays Talent Solutions and its employees. Our customers sense this and rightly perceive us as the MSP provider who works with them to develop an individual 360° workforce management strategy. We are a reliable partner and challenge our customers in a constructive way to jointly define the optimal sourcing process for the customer. This always pays off in the end. Our progress in the MSP Peak Matrix shows how many new customers place their trust in us every year!"

Arkadev “Arko” Basak
(Research Vice President at Everest Group)

“Hays Talent Solutions’ progressive investments in strengthening its CWM/MSP offerings helped it stay resilient in a difficult year and resulted in its positioning as a Leader and Star Performer on the Everest Group CWM/MSP PEAK Matrix® 2021. Its total talent capabilities, ongoing tech stack integration initiative, and flexible engagement models position it well to serve diverse client needs”

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