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Current information on
maintenance work,
bugs or hotlines

The following overview lists the latest website announcements.

Important
information & announcements

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Current notice

We are currently experiencing a malfunction with our website, so that the login is not possible at the moment. 
We are working hard to find a solution. 

As soon as this message is no longer visible on the website, the problem will be solved. 

Please make sure to update the website regularly (via CTRL+F5 on the keyboard). 

If you have any further questions, please contact our Service Desk: 

Contracting: 0621-1788-1788 or abrechnungssupport@hays.de 

Temp: 0621-1788-1354 or servicedesk@hays.de 

We apologise for this inconvenience and thank you for your understanding. 

Your TBUS Service Desk Team 


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Maintenance work from Saturday, 25 April 2026 10:00 a.m. to 12:00 p.m.

ATTENTION: Due to an update of our database software, MyTime and the invoice upload will be unavailable during the time mentioned above.

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Maintenance work on Thursday, 23rd April 2026 06:00 a.m. to approx. 09:00 a.m.

Our website will not be available on 23rd April 2026 06:30 a.m. to approx. 09:00 a.m. due to maintenance work.


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24.12.2025 - 01.01.2026
Hays wishes you and your family a happy holiday season. Please note that our offices will be closed during the above period.
In urgent cases, our service desk will be available by telephone on 29 December 2025 from 8 a.m. to 2 p.m.
Queries regarding invoice upload / queries regarding MyTime
Questions about master data contracting
Questions about ESS (Employee Self Service)
Questions about travel expenses / Concur
Questions about ESS Switzerland
Alternatively, you can also use our digital assistant. Use the speech bubble symbol at the bottom right.

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Status: 16.12.2025 | Warning against fraud

Due to current events, we would like to point out that we do not publish job offers via WhatsApp or Facebook, do not contact you via WhatsApp to conduct interviews and do not request any payments or payment data from our candidates during an application process or job search.

Unfortunately, there are individuals who improperly use our company name for corresponding attempts of abuse. They impersonate Hays employees via their profiles on social networks such as LinkedIn. 


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There are currently no reports.