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Quality managers perform important tasks in the field of quality assurance across divisions and departments of their company. Today, quality management is an essential part of the corporate strategy. In some industries, quality assurance is even required by law.
Ensuring and improving the quality of processes, structures and products is standard practice in most companies today. For this reason, quality managers have a key position in the organisation, fulfilling important internal and external tasks. With appropriate further training, it is possible to advance to senior-level positions in the field of quality management.
The tasks of quality managers include the monitoring and compliance review of specifications according to DIN EN ISO 9001 as well as contributions to the continuous improvement of the quality management system (QMS), and the administration of relevant data. They are also involved in the preparation, support and post-processing of audits as well as in the processing of customer complaints.
Quality managers have to meet complex requirements – among other things, they should be able to understand relevant standards and legal texts and apply them in practice, to convey quality management contents according to ISO 9001 in a comprehensive way and to monitor their realisation. Quality managers also need to be familiar with other industry-specific standards. Besides, they must be able to develop, realise and control a corporate quality assurance system and to prepare the results for the quality management department and the management board. Team spirit, strong communication skills and a strategic and analytical way of thinking are also required.
Quality managers earn an average annual salary of EUR 42,500, depending on the company size and the range of tasks.
