IAM Operations Backfill Expert (m/f/d)
Responsibilities
- IAM Ticket Processing: Perform manual fulfillment of access requests and incidents, ensuring timely and accurate execution in line with defined SLAs and security policies
- User Support & Advisory: Act as a point of contact for employees, providing guidance on access requests, entitlement issues, and IAM-related processes
- Access Provisioning & Changes: Execute direct access changes in various target systems (e.g.,granting, modifying, and revoking permissions) in accordance with approved requests and compliance requirements
- Joiner/Mover/Leaver (JML) Processing: Carry out manual steps within JML workflows, ensuring that onboarding, role changes, and offboarding activities are completed reliably and in a timely manner
- Compliance & Documentation: Ensure all activities are properly documented and aligned with internal controls, audit requirements, and regulatory expectations
Profile
- Fluent in English, written and spoken is mandatory - additional language skills in German, French, or Italian are considered advantageous
- IT Support experience
- First experience with Active Directory / EntraID /M365
- (advantageous): Experience with IAM / IGA Software (SailPoint, Saviynt, Novell IDM, ...)
- (advantageous): Experience with Exchange / mailbox management
- (advantageous): Experience PowerShell (executing scripts, not writing them)
- (advantageous): Engineering skills & experience is advantageous (as administrator of AD, EntraID, Azure or Exchange)
Benefits
- Remote work possible
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
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