Dispatcher (m/f/d)

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Dispatchers: organisational talents with a broad field of activity

Dispatchers are responsible for seamless shipping processes and the adequate assignment of staff. To ensure smooth operations, they schedule employees, goods and resources in an efficient way. In this context, precisely allocating goods and personnel, keeping the overview and adhering to deadlines is of great importance.

Which opportunities do dispatchers have on the labour market?

When it comes to the professional shipment of goods, dispatchers are highly sought-after. This is the case for all economic sectors in which efficient, cost-saving and quick goods transports are crucial. There are many smaller forwarding agencies/logistics companies requiring the professional planning and organisation of their transport routes and thus offering dispatchers good prospects. Furthermore, dispatchers have good chances to find a job in the HR area, e.g. at the theatre, where they plan events and assign different tasks to employees according to their qualifications.

What are the tasks and responsibilities of dispatchers?

Dispatchers are responsible for the allocation of resources and staff and the organisation of smooth operations. They apply their economic way of thinking to manage the entire shipping process, the scheduling of employees, the timely organisation and many more essential aspects. Besides, dispatchers monitor and, if required, adjust the existing processes.

  • Efficient allocation of employees and resources
  • Organisation of shipping and transport processes
  • As a dispatcher in the HR area: Scheduling of employees, planning of appointments
  • Monitoring and, in case of problems, replanning of logistics processes

Which hard skills and soft skills should dispatchers have?

Depending on their field of work, dispatchers must have a commercial or technical qualification and good administration skills. Moreover, they must have appropriate expertise regarding staff management. Apart from these hard skills, dispatchers also require certain soft skills, such as resilience, a rapid response to changing conditions and the ability to keep the overview. Last but not least, they must possess good interpersonal skills, organisational talent, leadership qualities and an entrepreneurial way of thinking.

  • A qualification as a logistics assistant or freight forwarding management assistant or an academic degree in controlling
  • Reliability
  • Resilience
  • Good social skills
  • Good communication skills
  • The ability to plan and practically implement logistics processes
  • The ability to monitor and quickly adjust processes

What is the average salary of dispatchers?

The salary of dispatchers depends on their qualification and the industry they work in. The starting salary of dispatchers without an academic degree is between EUR 25,000 and EUR 33,000 per year. Dispatchers with an academic degree in the relevant field, on the contrary, annually earn between EUR 30,000 and EUR 40,000 at the beginning of their career.

Find a suitable job as a dispatcher – with Hays

As a dispatcher with good organisation and communication skills who always keeps the overview, you are sought-after in various areas. Get in touch with us and we will help you find an ideal position with good salary conditions.

Learn more about the benefits of finding a job with Hays!

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